At CargoJeans.co.uk, we aim to provide a seamless and enjoyable shopping experience. Please see the details of our shipping and return policies below.

Shipping Information

  • Free Shipping: We offer free shipping on all orders across the UK, no minimum purchase required.
  • Delivery Time: Orders are typically processed and dispatched within 24 hours. Once shipped, you can expect your order to arrive within 2-3 business days.
  • Order Tracking: After your order has been dispatched, you will receive a confirmation email containing tracking information so you can monitor your package’s journey.

Please note, while we strive to meet these delivery times, delays may occasionally occur due to factors outside our control (e.g., holidays, weather conditions).

Return Policy

At CargoJeans.co.uk, your satisfaction is important to us. If you’re not completely happy with your purchase, you can return any item(s) within 30 days of receiving your order for a refund or exchange.

  • Eligibility for Returns:
    • Items must be unworn, unwashed, and in their original condition.
    • All tags must still be attached, and items must be returned in their original packaging.
    • A valid proof of purchase or order number must be provided.
  • How to Return an Item:
    • Email us at cargojeanscontact@gmail.com with your order details and the reason for the return.
    • We will guide you through the return process, including providing you with the return address.
    • Once we receive and inspect your returned item(s), we will process your refund or exchange within 7-10 business days.
  • Return Shipping Costs: Customers are responsible for the return shipping costs unless the item was faulty or damaged upon arrival.

Refunds

Refunds will be credited to the original payment method. Please allow a few additional business days for the refund to reflect in your account, depending on your bank or payment provider.

For further assistance or any questions regarding shipping or returns, please contact us at cargojeanscontact@gmail.com or call +44 7979 144397.

Thank you for shopping with CargoJeans.co.uk!